22nd March 2018
The Business Dictionary defines operational excellence as…
“a philosophy of the workplace where problem-solving, teamwork, and leadership results in the ongoing improvement in an organisation. The process involves focusing on customers’ needs, keeping the employees positive and empowered and continually improving the current activities in the workplace.”
You should always strive to have operational excellence so that you know your company is doing things the right way.
Here’s 5 ways collaboration solutions, in this case, a wireless presentation solution, can help you achieve operational excellence.
Teamwork and collaboration should occur no matter what. It shouldn’t matter where in the world you are, what device you are using, or what format of content you are trying to share. This is where collaboration solutions come in. Different teams use different programs to carry out work. Finance use spreadsheets or financial applications, design teams use graphic design programs, Sales use a CRM system. Wireless presentation systems allow different departments to come together and share any type of content up to a main meeting room screen. These people can be anywhere in the world, and use any device type, and still be able to share content with their colleagues.
There’s nothing worse than being in full flow in a meeting, and when it’s someone else’s turn to present, it’s time to swap cables. Or even worse, swap seats! Disruptions and interruptions result in time wasted during meetings, and productivity levels dipping. Even setting up a meeting that requires cables or dongles can delay the start of a meeting, wasting even more time. A wireless presentation solution allows you to seamlessly switch between presenters, with the click of a button or tap of the screen.
Wireless presentation solutions also help to remove cultural barriers. Removing cultural barriers is one of the first steps to operational excellence. Imagine there were four people in a meeting, and the host turned her screen round to show one person her ideas, and not the other two. This brings about an “us and them” culture that goes in the complete opposite direction to operational excellence. Wireless presentation solutions share content instantly to the main meeting room screen, meaning is seeing it at the same time. Everyone is on a level playing field; everyone is in the loop.
How many times have you called upon someone from IT to help you set up for a meeting? Or there’s been an issue with the cables or missing adapters, and you’ve needed to urgently call someone from IT? Wireless presentation solutions are very simple to use and eliminate the reliance on the IT department, meaning they can get on with their day to day tasks.
And most importantly...
All these factors provide a more satisfying experience for employees. They can collaborate and communicate from anywhere with their peers – especially benefiting those who work from home and can sometimes feel isolated. Content in meetings is shared with everyone, at the same time. There are no secrets and no favouritism. Everyone is on the same page.
The very essence of collaboration is this teamwork, leadership, and problem-solving that we just spoke about. Organisations operate a lot differently nowadays than they did ten years ago. Gone are the siloed departments, and employees working solely on their delegated parts of projects.
The old saying “two heads are better than one” has been around for over four hundred years for a reason. More effective problem solving happens when you combine people who have different talent, experience, and skills, and enable them to collaborate as easily as possible.
The definition of operational excellence is very people-focused. Teamwork, decision-making, leadership. It doesn’t mention laptops, smartphone, or email. However it does specify to continually improve current activities in the workplace, and empowering employees.
We strongly believe that collaboration solutions should be an enabler to human-based collaboration – it shouldn’t in anyway replace people.
However solutions such as wireless presentation systems allow people working together to share ideas and content instantaneously – either to a main meeting room display, or out to colleagues’ devices. It doesn’t hinder them, or make their job more difficult.
And if your employees are satisfied, then your business will be making its way towards operational excellence.
As Richard Branson says “if you take care of your employees, they will take care of the clients”.